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American Carpet Master

PO Box 64
Mound, MN
Get Directions

(952) 470-1661


1 out of 5 stars
By Amanda S. from St. Michael, MN
Posted Sep 30, 2010

It took 2 days for my carpets to dry. A residue also was left behind so I called to complain. Apparently, equipment had malfunctioned - so why was I not notified right away!? Then, when they came to do a rinse the cleaner only wanted to do 1/3 of the areas paid for because "he was really busy and it wasn't that bad anyway". Also, stains left behind from the first visit were sprayed with a chemical that made my eyes water and left a terrible smell for many days and still smells strongly if I'm close to the floor.
1 out of 5 stars
By Stephanie S from Chanhassen, MN
Posted Oct 16, 2009

Workmanship is very poor quality, and customer service is non-existent. After trying to resolve an unfinished job, we were forced to file a complaint with the BBB, only to end up having it unresolved. Check out the Better Business Bureau before deciding to use this company. Price is low, and quality of work is reflected in this. DO NOT USE!

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